Workwear Supply & Delivery Information & Terms & Conditions
For workwear, we offer free delivery across mainland UK for orders over £249 with our ‘Standard Delivery’ service of 10-14 working days (estimated), otherwise a standard charge of £8.95 applies.
DELIVERY PRICING
Our free delivery offer does not apply to workwear. The reason for this is the complicated pricing calculation for workwear makes inclusion of free delivery impractical for us.
Our delivery charge is £9.95 per 5 items, free for orders over £249.
WORKWEAR SUPPLY & DELIVERY TERMS & CONDITIONS
Please note that all delivery dates start from your written approval of artwork and payment of the order value in full.
We do not supply to businesses or people outside of the UK.
COLLECTION SERVICE
We offer a collection service. Items are normally ready for collection from our business address at Hollins Business Centre, 62 Rowley Street, Stafford ST16 2RH by prior written arrangement in 10-14 working days from your order. If you’d like them sooner, please contact us when placing your order. Once your order is ready, we will contact you to arrange a convenient date and time for you to collect your items. Written proof of identity will be required.
We will notify you by e-mail once your order has been dispatched.
UK orders are delivered by our delivery partner DPD. Please note that your item may be left with a neighbour unless instructed otherwise by you.
CANCELLATION TERMS & CONDITIONS
So that we can offer you a fast delivery we usually start work on your order within hours. This means that unfortunately it is not always possible to cancel your order.
Expenses are incurred once an order is placed with us including artwork production, ordering of materials, and placement of orders with suppliers, all of which are subject to their cancellation or restocking policies and charges. If an order is cancelled once placed, Sunshine Print reserves the right to charge for artwork fees, restocking costs and any other expenses incurred by us between the time we received your payment and the cancellation request was received.
RETURN OF PRODUCT TERMS & CONDITIONS
Our goal is one-hundred percent customer satisfaction. We encourage all of our clients and customers to leave reviews on Google and Trustpilot, and feedback to us.
If you are unhappy with your order please contact us. As we provide personalised goods, however, we cannot accept returns unless we have made a mistake or the garments are faulty.
Please return any faulty goods to us within 30 days of receipt for investigation.
Please be aware The Distance Selling Regulations Act (2000) does not apply to “personalised goods or goods made to a consumer’s specification”.
Before placing your order, please be careful to check product size information.
As we supply garments from different manufacturers there is no such thing as a standard size. A garment produced by one manufacturer may differ to a garment quoted as the same size medium by another. Please refer to the product information sheets for information designed to help you select the appropriate size.
Once a garment is branded or personalised, we can only accept returns based on sizing issues if the product does not measure what we say it will on that item’s size information.
All branded and personalised items from Sunshine Print are made to order.
Blank products can be returned to us within 14 days of delivery for a refund of the cost of the item. Please contact Sunshine Print on 01785 305 121 if you would like to return blank items, and we will discuss the matter with you and help as much as we can.
Sunshine Print supply business workwear branded with your logo and your name.
We supply a wide range of workwear – including polo shirts, fleeces, hoodies, caps, jackets, t-shirts and much more.
Your brand can be printed on the items or it for a more long lasting option, it can be embroidered.
Talk to us and let’s discuss how we can help you.
Call us now on 01785 305 121 or email us at [email protected] to discuss how we can help you.
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